Delivery Information

At checkout you will see a flat rate shipping via Canada Post fee of $10. We strive to have all our items in stock. Should a product not be available for immediate delivery it will be clearly stated beside the product and at check out. If any items from your order are unable to be delivered immediately, please contact us for part delivery or help in finding an alternative product.  Should we be unable to fulfil the agreed delivery date then we will contact you. Should the package not arrive please inform us within 14 days of the order date.  You can cancel your purchase at no cost if we do not meet the terms of delivery.  Your package may be delayed during national holidays, festivals or transport disruptions. Note that changes in delivery may occur during the weekends.

When an order leaves our warehouse you will receive an email that your product is on its way. 

Please note: For countries outside the Canada there may be additional local charges such as taxes and customs fees to be paid by the customer.

STANDARD DELIVERY

Order before 3pm (GMT+1) Monday – Friday – your order will be sent the next day.  

Delivery time:

Canada: 3-5 working days.

The rest of North America: 4-8 working days.

Outside of North America: Delivery times vary depending on which country the package is going to.

Normally packages are posted through your letterbox as standard mail.  Bulky packages will be sent to your nearest Post Office where you can fetch it later.